Automotive Quality Manager, Continuous Improvement Programs

MS Companies; Marysville (OH); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Comprehensive Medical, Dental, and Vis

Leadership Development Programs

Flexible Scheduling Based on Business

Job summary

MS Companies is seeking an experienced Quality Manager to lead quality operations across automotive manufacturing locations in the United States. This is a full-time leadership role focusing on driving Continuous Improvement, managing customer relationships, and delivering measurable quality performance.

The ideal candidate has a strong automotive background, proven leadership, and expertise in root cause analysis (8D, 5 Why, Fishbone), Lean manufacturing, and quality systems.

Qualifications

• Minimum of 5 years of leadership or management experience in automotive manufacturing, quality, or production environments.
• Proven experience managing customer relationships and serving as a primary customer contact.
• Strong experience with root cause analysis and corrective action methodologies, including 8D, 5 Why, Fishbone, and Ishikawa.
• Experience leading quality, containment, sorting, rework, or manufacturing operations teams.
• Strong understanding of automotive quality systems, customer requirements, and manufacturing standards.
• Working knowledge of Lean Manufacturing and Continuous Improvement methodologies.
• Excellent verbal and written communication skills.
• Must be authorized to work in the United States without sponsorship.

Responsibilities

• Lead all on-site quality operations, including Assistant Quality Managers, Supervisors, Team Leads, and Inspection Teams.
• Serve as the primary customer contact for quality-related matters, escalations, and issue resolution.
• Oversee new program launches, ensuring successful implementation of customer requirements and quality systems.
• Drive containment, corrective action, root cause analysis, and long-term problem resolution efforts.
• Ensure compliance with customer specifications, quality standards, and internal operating procedures.
• Analyze quality and operational data to identify trends, risks, and continuous improvement opportunities.
• Lead Lean Manufacturing and Operational Excellence initiatives across assigned customer accounts.
• Manage program financial performance, including budgeting, cost control, labor utilization, and profitability.
• Oversee sorting, containment, inspection, and rework activities when required.
• Develop and maintain strong relationships with customers, operations teams, and executive leadership.
• Support customer audits, launch readiness reviews, and operational assessments.
• Lead strategic initiatives, special projects, and customer recovery efforts.

Skills

Leadership

Customer relationships

Root cause analysis

8D/5 Why/Fishbone

Lean Manufacturing

Quality systems

Communication

Education

Bachelor's degree in Engineering/Manufacturing/Quality

Tools

Microsoft Office

Reporting systems

Salesforce

Job description

MS Companies is seeking an experienced Quality Manager to lead quality operations across automotive manufacturing locations in the United States. This is a full-time leadership role focusing on driving Continuous Improvement, managing customer relationships, and delivering measurable quality performance.

The ideal candidate has a strong automotive background, proven leadership, and expertise in root cause analysis (8D, 5 Why, Fishbone), Lean manufacturing, and quality systems.