Quality Manager

MS Companies Inc.; Marysville (OH); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Comprehensive Medical, Dental, and Vis

Leadership Development Programs

Flexible Scheduling Based on Business

Job summary

MS Companies is seeking an experienced Quality Manager to lead quality operations across automotive manufacturing locations in the United States. This is a full-time leadership role focusing on driving Continuous Improvement, managing customer relationships, and delivering measurable quality performance.

The ideal candidate has a strong automotive background, proven leadership, and expertise in root cause analysis (8D, 5 Why, Fishbone), Lean manufacturing, and quality systems.

Qualifications

• Minimum of 5 years of leadership or management experience in automotive manufacturing, quality, or production environments.
• Proven experience managing customer relationships and serving as a primary customer contact.
• Strong experience with root cause analysis and corrective action methodologies, including 8D, 5 Why, Fishbone, and Ishikawa.
• Experience leading quality, containment, sorting, rework, or manufacturing operations teams.
• Strong understanding of automotive quality systems, customer requirements, and manufacturing standards.
• Working knowledge of Lean Manufacturing and Continuous Improvement methodologies.
• Excellent verbal and written communication skills.
• Must be authorized to work in the United States without sponsorship.

Responsibilities

• Lead all on-site quality operations, including Assistant Quality Managers, Supervisors, Team Leads, and Inspection Teams.
• Serve as the primary customer contact for quality-related matters, escalations, and issue resolution.
• Oversee new program launches, ensuring successful implementation of customer requirements and quality systems.
• Drive containment, corrective action, root cause analysis, and long-term problem resolution efforts.
• Ensure compliance with customer specifications, quality standards, and internal operating procedures.
• Analyze quality and operational data to identify trends, risks, and continuous improvement opportunities.
• Lead Lean Manufacturing and Operational Excellence initiatives across assigned customer accounts.
• Manage program financial performance, including budgeting, cost control, labor utilization, and profitability.
• Oversee sorting, containment, inspection, and rework activities when required.
• Develop and maintain strong relationships with customers, operations teams, and executive leadership.
• Support customer audits, launch readiness reviews, and operational assessments.
• Lead strategic initiatives, special projects, and customer recovery efforts.

Skills

Leadership

Customer relationships

Root cause analysis

8D/5 Why/Fishbone

Lean Manufacturing

Quality systems

Communication

Education

Bachelor's degree in Engineering/Manufacturing/Quality

Tools

Microsoft Office

Reporting systems

Salesforce

Job description

MS Companies is seeking an experienced Quality Manager to lead quality operations across multiple automotive manufacturing customer locations. This is a full-time leadership opportunity with a growing provider of quality services and workforce solutions supporting the automotive and manufacturing industries.

The Quality Manager will oversee customer relationships, quality performance, operational execution, financial accountability, and team development. The ideal candidate will have a strong automotive manufacturing background, proven leadership experience, and the ability to drive continuous improvement, resolve complex quality issues, and deliver measurable operational results. This role offers the opportunity to lead multiple customer programs, develop teams, and make a meaningful impact on quality and customer satisfaction.

Required Skills & Qualifications

• Minimum of 5 years of leadership or management experience in automotive manufacturing, quality, or production environments.
• Proven experience managing customer relationships and serving as a primary customer contact.
• Strong experience with root cause analysis and corrective action methodologies, including 8D, 5 Why, Fishbone, and Ishikawa.
• Experience leading quality, containment, sorting, rework, or manufacturing operations teams.
• Strong understanding of automotive quality systems, customer requirements, and manufacturing standards.
• Working knowledge of Lean Manufacturing and Continuous Improvement methodologies.
• Strong analytical, organizational, and problem-solving abilities, with proficiency in Microsoft Office applications and reporting systems.
• Excellent verbal and written communication skills.
• Must be authorized to work in the United States without sponsorship.

Preferred Skills & Qualifications

• Experience managing multiple customer sites or programs simultaneously.
• Experience with P&L responsibility, budgeting, cost management, and financial performance.
• Salesforce or similar operational management software experience.
• Bachelor's degree in Engineering, Manufacturing, Quality, Business, or a related discipline.
• Experience supporting automotive launch activities and production ramp-up initiatives.
• Previous experience as a Quality Manager, Operations Manager, Plant Quality Manager, or Program Manager.
• Six Sigma Green Belt, Black Belt, or equivalent Continuous Improvement certification.
• Experience working directly with OEM and Tier 1 automotive customers.

Day-to-Day Responsibilities

• Lead all on-site quality operations, including Assistant Quality Managers, Supervisors, Team Leads, and Inspection Teams.
• Serve as the primary customer contact for quality-related matters, escalations, and issue resolution.
• Oversee new program launches, ensuring successful implementation of customer requirements and quality systems.
• Drive containment, corrective action, root cause analysis, and long-term problem resolution efforts.
• Ensure compliance with customer specifications, quality standards, and internal operating procedures.
• Analyze quality and operational data to identify trends, risks, and continuous improvement opportunities.
• Lead Lean Manufacturing and Operational Excellence initiatives across assigned customer accounts.
• Manage program financial performance, including budgeting, cost control, labor utilization, and profitability.
• Oversee sorting, containment, inspection, and rework activities when required.
• Develop and maintain strong relationships with customers, operations teams, and executive leadership.
• Support customer audits, launch readiness reviews, and operational assessments.
• Lead strategic initiatives, special projects, and customer recovery efforts.

Travel Requirements

• Travel required based on customer and operational needs.
• Multi-site customer support responsibilities.
• Travel for launch activities, customer escalations, audits, and operational reviews.
• Overnight travel may be required.

Physical and Environment Requirements

Physical expectations and working conditions associated with this position may include:

• Ability to visually identify defects in color, shape, size, texture, and appearance.
• Ability to stand, walk, and work throughout manufacturing facilities for extended periods.
• Ability to navigate stairs, production areas, and warehouse environments.
• Ability to bend, stoop, kneel, crouch, and reach overhead as required.
• Ability to lift, push, pull, and carry up to 30 pounds.
• Ability to work in manufacturing environments with varying temperatures and noise levels.
• Strong hand-eye coordination and fine motor skills.

Company Benefits & Culture

MS Companies is a leading provider of quality services and workforce solutions supporting the automotive and manufacturing industries. Recognized as one of the fastest-growing companies in the nation, MS Companies delivers technology-driven solutions that enhance quality, operational efficiency, and customer satisfaction across North America and internationally.

This opportunity offers the chance to join a team-oriented organization focused on leadership development, operational excellence, and long-term career growth.

Benefits include:

• Paid Time Off (PTO).
• Comprehensive Medical, Dental, and Vision Benefits.
• Leadership Development Programs.
• Flexible Scheduling Based on Business Needs.