Automotive Product Tech Support Junior Associate Consultant

Mercedes-Benz USA; Jacksonville (FL); On-site; USD 2,066,000 - 3,444,000; Part time

Benefits offered by this job

Company phone available

Employee events

Health benefits

401(k) plan

Commuter benefits

Flexible hours

Employee discounts

Coaching

Employee stock participation

Parking

Job summary

Mercedes-Benz USA seeks a Product Technical Services Junior Associate Consultant (internship) in Jacksonville to support fleet management, diagnostics, and root-cause analysis with PTS engineers. The role involves collaborating with MBUSA teams to assist dealers and ensure product reliability.

Ideal candidates are enrolled in a Bachelor's or Master's program, available part-time (up to 28 hours/week) from Sep 2026 to Feb 2027, and possess automotive dealership exposure plus proficiency in data

Qualifications

• Currently enrolled in a Bachelor's or Master's program or graduated no more than 12 months prior to internship start date.
• Available from Sept 2026 to Feb 2027; up to 28 hours per week.
• Proof of Proficiency (Portfolio, Recommendation Letters, etc.) and automotive dealership experience.

Responsibilities

• Assist MBUSA product technical support engineers in identifying, tracking, and resolving issues in the US market model lines.
• Participate in component tear down and root cause analysis.
• Interface with MBUSA business units to support dealers and products.
• PDI of new fleet vehicles; maintain current test and buy back fleets.

Skills

Dashboarding

Data analysis

Technical writing

Teamwork

Education

Pursuing Bachelor's or Master's

Tools

Power BI

Excel

MS Office

Job description

Mercedes-Benz USA seeks a Product Technical Services Junior Associate Consultant (internship) in Jacksonville to support fleet management, diagnostics, and root-cause analysis with PTS engineers. The role involves collaborating with MBUSA teams to assist dealers and ensure product reliability.

Ideal candidates are enrolled in a Bachelor's or Master's program, available part-time (up to 28 hours/week) from Sep 2026 to Feb 2027, and possess automotive dealership exposure plus proficiency in data