Automotive Product Specialist Exceptional Guest Experience

Swope Family of Dealerships; Elizabethtown (KY); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

PTO after 60 days

Health Insurance

401K with Match

Vision Insurance

Dental Insurance

Life Insurance

Short/Long Term Disability

Critical illness and Accident Coverage

Discount Programs

Referral Programs

Employee Assistance Program

Pet insurance

Job summary

Swope Family of Dealerships in Kentucky is seeking an Automotive Sales Specialist to guide guests through vehicle purchases, explain features, and secure financing options. You’ll deliver a high-value guest experience, drive sales targets, and transition customers to Service after delivery.

The role emphasizes active listening, product knowledge, and consistent follow-up to build loyalty and expand dealership relationships. A valid in-state driver’s license is required.

Qualifications

• Customer-focused salesperson with strong communication and listening skills.
• Ability to explain product features and financing options to guests.
• Willingness to follow up and drive loyalty through post-sale support.

Responsibilities

• Interact with guests to guide vehicle purchases and understand needs.
• Consult guests on next steps in sales process: appraisal, test drives, finance, service.
• Describe options, negotiate terms, and close deals meeting guests’ budgets and expectations.
• Prepare vehicles for delivery and ensure guest understanding of features and paperwork.
• Follow up to ensure guest satisfaction and transition to Service department.
• Maintain inventory display and assist in showroom organization.
• Complete manufacturer training to become a Certified Product Specialist.

Skills

Customer service

Negotiation

Effective communication

Sales techniques

Education

High School Diploma

Tools

CRM software

Job description

Swope Family of Dealerships in Kentucky is seeking an Automotive Sales Specialist to guide guests through vehicle purchases, explain features, and secure financing options. You’ll deliver a high-value guest experience, drive sales targets, and transition customers to Service after delivery.

The role emphasizes active listening, product knowledge, and consistent follow-up to build loyalty and expand dealership relationships. A valid in-state driver’s license is required.