Automotive Product Specialist & Customer Experience Leader

Honda of Lake Murray; Irmo (SC); On-site; USD 40,000 - 60,000; Full time

Job summary

Honda of Lake Murray is seeking a Product Specialist to deliver product information and a superior customer experience throughout the sales process. You will be passionate about automotive technology, communicate effectively with customers, and learn new products quickly. Bilingual Spanish is a plus.

This role offers training, competitive compensation, and opportunities within the dealership. Join our team and help customers explore features, answer questions, and facilitate test drives, while

Qualifications

• Strong interest in automotive technology products and the ability to learn new products and features.
• Ability to deliver great customer experiences in any environment and to be invigorated by constant personal interaction.
• Strong communication skills that let you converse with both small groups and individuals.
• Bilingual in Spanish a plus.

Responsibilities

• Informing customers on product specifications of all products and features.
• Conducting a needs analysis together with the customer.
• Keeping product knowledge within the dealership at a high level.
• Managing the test drive process.
• Supporting the Sales Advisor during the sales consultation.
• Being the main point of contact for the customer to answer questions about products including usage and functions.

Skills

Product knowledge

Customer service

Communication

Spanish language

Job description

Honda of Lake Murray is seeking a Product Specialist to deliver product information and a superior customer experience throughout the sales process. You will be passionate about automotive technology, communicate effectively with customers, and learn new products quickly. Bilingual Spanish is a plus.

This role offers training, competitive compensation, and opportunities within the dealership. Join our team and help customers explore features, answer questions, and facilitate test drives, while