Automotive Product Specialist - Elevate Customer Experience

AutoNation; Las Vegas (NV); On-site; USD 18,000 - 31,000; Full time

Benefits offered by this job

Health insurance

401k matching

Maternity benefits

Employee purchase program

Job summary

AutoNation is seeking a Product Specialist in Las Vegas to deliver comprehensive vehicle product information throughout sales and aftersales, while ensuring a world-class customer experience. The role involves welcoming customers, matching needs with vehicle options, delivering a top-notch delivery experience, and driving loyalty through follow-up and referrals.

The position emphasizes a strong product knowledge base, effective communication, and a proactive approach to meeting sales targets,

Qualifications

• High School diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Ability to set and achieve targeted goals.
• Prior sales experience preferred but not required.
• Demonstrated communication and interpersonal skills.
• Organization and follow-up skills.

Responsibilities

• Welcoming customers and listening to their needs.
• Using a consultative selling process to match vehicles to customer needs.
• Creating a great vehicle delivery experience for customers.
• Following up with customers to ensure satisfaction.
• Prospecting through referrals and other approaches.
• Setting and achieving targeted sales goals.
• Gaining product knowledge to help customers.
• Transitioning customers to the Service Department for ownership experience.

Skills

Customer service

Sales experience

Product knowledge

Communication

Interpersonal skills

Education

High School diploma or equivalent

Job description

AutoNation is seeking a Product Specialist in Las Vegas to deliver comprehensive vehicle product information throughout sales and aftersales, while ensuring a world-class customer experience. The role involves welcoming customers, matching needs with vehicle options, delivering a top-notch delivery experience, and driving loyalty through follow-up and referrals.

The position emphasizes a strong product knowledge base, effective communication, and a proactive approach to meeting sales targets,