Automotive Product Specialist

Bill Dube; Dover (NH); On-site; USD 40,000 - 60,000; Full time

Job summary

Bill Dube Ford Toyota in Dover, NH seeks an Automotive Product Specialist who loves cars, tech, and helping people. You’ll become the go-to expert on Ford, Toyota, and pre-owned inventory, guiding customers through features and options.

You’ll create engaging videos and walkarounds, demo features, and help customers shop from anywhere—showcasing how a vehicle fits their lifestyle. No traditional sales pressure; focus on the experience and product knowledge.

Qualifications

• Passion for cars, technology, and helping people.
• Strong communication and presentation skills.
• Ability to create engaging vehicle videos and content.

Responsibilities

• Be the car expert for Ford, Toyota, and pre-owned inventory.
• Demonstrate features and help customers explore options.
• Create personalized videos, walkarounds, and product content.
• Assist customers in showroom and online to find the right vehicle.
• Help customers pair devices and set up car tech after purchase.

Skills

Customer service

Video creation

Tech-savvy

Job description

Love cars? Love technology? Love helping people? This might be your kind of job.

Bill Dube Ford Toyota is looking for Automotive Product Specialists!

Forget the traditional car sales job. We're doing things a little differently.

We're looking for people who love cars, know their way around technology, enjoy connecting with people, and get excited about showing someone all the cool things their next vehicle can do.

As a Product Specialist, you'll become the go-to expert on Ford, Toyota, and/or our pre-owned inventory. You'll help customers explore vehicles, compare models, discover features, and find the one that feels right for them.

And the best part? You get to focus on the fun stuff!

What You'll Be Doing

• Be the car expert. Get to know your assigned brands inside and out. From the latest Ford technology to Toyota safety features, you'll be the person who knows the answer.

• Show off the good stuff. Take customers through vehicles, demonstrate features, and help them discover everything their next car has to offer.

• Get creative. Make fun, personalized vehicle videos, walkarounds, and product content to help customers shop from anywhere.

• Help people find their match. Work with customers in the showroom and online to explore options and find a vehicle that fits their lifestyle.

• Be the technology guru. After a customer gets their new vehicle, help them pair their phone, set up Apple CarPlay, customize settings, and master all the bells and whistles.

• Work with a great team. Once a customer finds the vehicle they love, our Sales Professionals take care of the numbers and paperwork. You get to keep doing what you do best: making the experience awesome.

Who Would Be Great at This?

• You're a car person. Maybe you're obsessed with trucks, know every Toyota trim level, or can talk Ford features all day.

• Technology doesn't intimidate you. In fact, you probably enjoy figuring out how everything works.

• You're personable, outgoing, and genuinely enjoy helping people.

• You're comfortable on camera and isn't afraid to make a quick video.

• You love learning new things and sharing what you know.

• You bring good energy, take initiative, and enjoy being part of a team.

Automotive experience is great, but a passion for people, products, and technology is even better!

Here's What's Different

This is NOT a traditional car sales position.

No negotiating. No desk deals. No pressure to close. No chasing customers for a signature.

You'll focus on the vehicles, the technology, the customer experience, and making sure people feel great about their decision.

Think of yourself as part car expert, part technology guru, part content creator, and part customer experience pro.

Why Bill Dube?

We're a family-owned dealership group that believes buying a vehicle should be fun, informative, and personal. We're building a team that does things differently, supports one another, and takes pride in giving our customers an experience worth coming back for.

If you love cars, love people, and want a job that's anything but ordinary, we'd love to meet you!