Automotive Product Specialist

Bill Dube Ford; Dover (NH); On-site; USD 40,000 - 60,000; Full time

Job summary

Bill Dube Ford Toyota is seeking an Automotive Product Specialist to become the go-to expert on Ford, Toyota, and pre-owned inventory. You’ll help customers explore vehicles, compare models, discover features, and find the one that fits their lifestyle.

In this role you’ll focus on the technology and customer experience, filming concise videos and walkarounds, assisting showroom and online shoppers, and making every interaction fun and informative.

Qualifications

• Must love cars and technology and enjoy helping people.
• Comfortable presenting features and capabilities to customers.
• Personable, outgoing, and eager to learn.
• Capable of creating short product videos or walkarounds.

Responsibilities

• Be the car expert for Ford, Toyota, and pre-owned inventory in showroom and online.
• Show customers the good stuff, demonstrate features, and help compare models.
• Create fun, personalized vehicle videos and content for shopping remotely.
• Assist customers in finding a vehicle that fits their lifestyle.
• Help customers pair phones, set up car tech, and customize settings.
• Collaborate with Sales Professionals to ensure a smooth, enjoyable experience.

Skills

Car Enthusiast

Tech Savvy

People Skills

Camera Comfort

Team Player

Tools

Video Creation

Job description

Love cars? Love technology? Love helping people? This might be your kind of job.

Bill Dube Ford Toyota is looking for Automotive Product Specialists!

Forget the traditional car sales job. We're doing things a little differently.

We're looking for people who love cars, know their way around technology, enjoy connecting with people, and get excited about showing someone all the cool things their next vehicle can do.

As a Product Specialist, you'll become the go-to expert on Ford, Toyota, and/or our pre-owned inventory. You'll help customers explore vehicles, compare models, discover features, and find the one that feels right for them.

And the best part? You get to focus on the fun stuff!

What You'll Be Doing

• Be the car expert. Get to know your assigned brands inside and out. From the latest Ford technology to Toyota safety features, you'll be the person who knows the answer.

• Show off the good stuff. Take customers through vehicles, demonstrate features, and help them discover everything their next car has to offer.

• Get creative. Make fun, personalized vehicle videos, walkarounds, and product content to help customers shop from anywhere.

• Help people find their match. Work with customers in the showroom and online to explore options and find a vehicle that fits their lifestyle.

• Be the technology guru. After a customer gets their new vehicle, help them pair their phone, set up Apple CarPlay, customize settings, and master all the bells and whistles.

• Work with a great team. Once a customer finds the vehicle they love, our Sales Professionals take care of the numbers and paperwork. You get to keep doing what you do best: making the experience awesome.

Who Would Be Great at This?

• You're a car person. Maybe you're obsessed with trucks, know every Toyota trim level, or can talk Ford features all day.

• Technology doesn't intimidate you. In fact, you probably enjoy figuring out how everything works.

• You're personable, outgoing, and genuinely enjoy helping people.

• You're comfortable on camera and isn't afraid to make a quick video.

• You love learning new things and sharing what you know.

• You bring good energy, take initiative, and enjoy being part of a team.

Automotive experience is great, but a passion for people, products, and technology is even better!

Here's What's Different

This is NOT a traditional car sales position.

No negotiating. No desk deals. No pressure to close. No chasing customers for a signature.

You'll focus on the vehicles, the technology, the customer experience, and making sure people feel great about their decision.

Think of yourself as part car expert, part technology guru, part content creator, and part customer experience pro.

Why Bill Dube?

We're a family-owned dealership group that believes buying a vehicle should be fun, informative, and personal. We're building a team that does things differently, supports one another, and takes pride in giving our customers an experience worth coming back for.

If you love cars, love people, and want a job that's anything but ordinary, we'd love to meet you!