Automotive Product Specialist

Bill Dube Ford Toyota; Dover (NH); On-site; USD 45,000 - 65,000; Full time

Job summary

Bill Dube Ford Toyota in Dover, NH is seeking an Automotive Product Specialist who loves cars, embraces technology, and enjoys helping customers explore what their next vehicle can do. You’ll become the go-to expert on Ford, Toyota, and pre-owned inventory, guiding customers to compare models, discover features, and find the one that fits their lifestyle.

The role focuses on the fun parts: creating engaging content, filming walkarounds, and delivering a memorable customer experience in showroom

Qualifications

• You're a car person with a passion for technology and helping customers.
• You're personable, outgoing, and enjoy being part of a team.

Responsibilities

• Be the car expert; know Ford technology and Toyota safety features inside and out.
• Show off the good stuff—demonstrate features and help customers discover each vehicle's benefits.
• Get creative by making engaging vehicle videos, walkarounds, and product content for customers who shop online or in person.
• Help people find their match by guiding showroom and online conversations to fit lifestyle and needs.
• Be the technology guru by assisting customers with pairing phones, Apple CarPlay, and in-car settings.

Job description

Love cars? Love technology? Love helping people? This might be your kind of job.

Bill Dube Ford Toyota is looking for Automotive Product Specialists!

Forget the traditional car sales job. We're doing things a little differently.

We're looking for people who love cars, know their way around technology, enjoy connecting with people, and get excited about showing someone all the cool things their next vehicle can do.

As a Product Specialist, you'll become the go-to expert on Ford, Toyota, and/or our pre-owned inventory. You'll help customers explore vehicles, compare models, discover features, and find the one that feels right for them.

And the best part? You get to focus on the fun stuff!

What You'll Be Doing

• Be the car expert. Get to know your assigned brands inside and out. From the latest Ford technology to Toyota safety features, you'll be the person who knows the answer.

• Show off the good stuff. Take customers through vehicles, demonstrate features, and help them discover everything their next car has to offer.

• Get creative. Make fun, personalized vehicle videos, walkarounds, and product content to help customers shop from anywhere.

• Help people find their match. Work with customers in the showroom and online to explore options and find a vehicle that fits their lifestyle.

• Be the technology guru. After a customer gets their new vehicle, help them pair their phone, set up Apple CarPlay, customize settings, and master all the bells and whistles.

• Work with a great team. Once a customer finds the vehicle they love, our Sales Professionals take care of the numbers and paperwork. You get to keep doing what you do best: making the experience awesome.

Who Would Be Great at This?

• You're a car person. Maybe you're obsessed with trucks, know every Toyota trim level, or can talk Ford features all day.

• Technology doesn't intimidate you. In fact, you probably enjoy figuring out how everything works.

• You're personable, outgoing, and genuinely enjoy helping people.

• You're comfortable on camera and isn't afraid to make a quick video.

• You love learning new things and sharing what you know.

• You bring good energy, take initiative, and enjoy being part of a team.

Automotive experience is great, but a passion for people, products, and technology is even better!

Here's What's Different

This is NOT a traditional car sales position.

No negotiating. No desk deals. No pressure to close. No chasing customers for a signature.

You'll focus on the vehicles, the technology, the customer experience, and making sure people feel great about their decision.

Think of yourself as part car expert, part technology guru, part content creator, and part customer experience pro.

Why Bill Dube?

We're a family-owned dealership group that believes buying a vehicle should be fun, informative, and personal. We're building a team that does things differently, supports one another, and takes pride in giving our customers an experience worth coming back for.

If you love cars, love people, and want a job that's anything but ordinary, we'd love to meet you!