Automotive Tech & Customer Experience Specialist

Bill Dube Ford; Dover (NH); On-site; USD 40,000 - 60,000; Full time

Job summary

Bill Dube Ford Toyota is seeking an Automotive Product Specialist to become the go-to expert on Ford, Toyota, and pre-owned inventory. You’ll help customers explore vehicles, compare models, discover features, and find the one that fits their lifestyle.

In this role you’ll focus on the technology and customer experience, filming concise videos and walkarounds, assisting showroom and online shoppers, and making every interaction fun and informative.

Qualifications

• Must love cars and technology and enjoy helping people.
• Comfortable presenting features and capabilities to customers.
• Personable, outgoing, and eager to learn.
• Capable of creating short product videos or walkarounds.

Responsibilities

• Be the car expert for Ford, Toyota, and pre-owned inventory in showroom and online.
• Show customers the good stuff, demonstrate features, and help compare models.
• Create fun, personalized vehicle videos and content for shopping remotely.
• Assist customers in finding a vehicle that fits their lifestyle.
• Help customers pair phones, set up car tech, and customize settings.
• Collaborate with Sales Professionals to ensure a smooth, enjoyable experience.

Skills

Car Enthusiast

Tech Savvy

People Skills

Camera Comfort

Team Player

Tools

Video Creation

Job description

Bill Dube Ford Toyota is seeking an Automotive Product Specialist to become the go-to expert on Ford, Toyota, and pre-owned inventory. You’ll help customers explore vehicles, compare models, discover features, and find the one that fits their lifestyle.

In this role you’ll focus on the technology and customer experience, filming concise videos and walkarounds, assisting showroom and online shoppers, and making every interaction fun and informative.