Automotive Parts Specialist — Training & Growth

Rohrman Automotive Group; Lafayette (IN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Affordable Health Insurance

Competitive 401(k)

Paid Time Off (PTO)

Paid Maternity & Paternity Leave

Paylocity Pay On Demand

Employee Discounts

Continuous Training & Mentorship

Employee Tenure & Recognition Program

Fun Company Events

Job summary

Rohrman Automotive Group in Lafayette, IN is seeking a Parts Specialist to be the go-to resource for retail customers, service technicians, and the body shop. You will ensure the right parts reach the right place, pull and fill orders, and stay current with manufacturer updates.

The role emphasizes strong customer service, familiarity with automotive parts, and the ability to lift up to 50 pounds in a warehouse environment; a valid driver’s license is required.

Qualifications

• Experience in a dealership or auto parts environment preferred.
• Basic familiarity with automotive parts or parts catalog software.
• Strong customer service skills; friendly, professional under pressure.
• Ability to lift up to 50 pounds in a warehouse-style environment.
• Valid driver’s license with an acceptable driving record.

Responsibilities

• Assist retail and shop customers in selecting required parts in a friendly, professional, and efficient manner.
• Pull and fill orders from stock; locate out-of-stock parts from outside sources and place emergency orders when necessary.
• Provide accurate price quotes and complete parts requests for the service department and body shop in a timely manner.
• Track and follow up on back-ordered parts; notify customers when special-order parts are received.
• Receive, stock, and replenish parts inventory daily; assist with physical inventory counts.
• Process charge sales, issue credits for returns, and ensure all internal parts requests are properly billed on repair orders.
• Stay current on manufacturer technical bulletins, new products, and product updates through ongoing training.

Skills

Customer service

Automotive parts knowledge

Parts catalog software

Dealership experience

Tools

Parts catalog software

Job description

Rohrman Automotive Group in Lafayette, IN is seeking a Parts Specialist to be the go-to resource for retail customers, service technicians, and the body shop. You will ensure the right parts reach the right place, pull and fill orders, and stay current with manufacturer updates.

The role emphasizes strong customer service, familiarity with automotive parts, and the ability to lift up to 50 pounds in a warehouse environment; a valid driver’s license is required.