Automotive Parts Specialist: Superior Service & Growth

O'Reilly Auto Parts; Riverton (WY); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

401k with Employer Contributions from

Stock Purchase Plan

Paid Time Off

Tuition Educational Assistance

Career Growth Opportunities

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist dedicated to delivering high-level service to retail and installer customers. The role supports store management and emphasizes bilingual capabilities.

You will greet customers, assist with merchandise selection, handle phone inquiries, and process payments while maintaining accuracy and courtesy. The position involves handling exchanges, returns, and routine store tasks, including stock updates and occasional vehicle service support.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Outstanding, friendly, and professional customer service.
• Able to multitask, handling customers in-store and on the phone.
• Familiar with automotive parts, cataloging, and ASE certification preferred.

Responsibilities

• Greet and assist retail/walk-in customers in selecting merchandise.
• Support store management and installer service specialists.
• Answer phone calls per company policy, quote prices, and suggest related items.
• Process exchanges and returns for credit per policies.
• Maintain cash drawer and process payments securely (cash, checks, credit).
• Perform daily operational tasks: stocking, planogram updates, and inventory counts.
• Assist with in-store services (wipers, batteries, charging system tests, codes).
• Occasionally drive a delivery vehicle if needed.

Skills

Quickly match alphanumeric sequences

Outstanding friendly customer service

Multitask in-store and phone

Bilingual Spanish desired

Education

Automotive ASE certification

Job description

O'Reilly Auto Parts is seeking a Parts Specialist dedicated to delivering high-level service to retail and installer customers. The role supports store management and emphasizes bilingual capabilities.

You will greet customers, assist with merchandise selection, handle phone inquiries, and process payments while maintaining accuracy and courtesy. The position involves handling exchanges, returns, and routine store tasks, including stock updates and occasional vehicle service support.