Automotive Parts Specialist — Service & Growth Path

O'Reilly Auto Parts; Plymouth (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with employer contributions

Medical insurance

Dental insurance

Vision insurance

Flexible Spending Account (FSA)

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to provide high level service to retail and installer customers and support store management with tasks. Bilingual candidates are encouraged to apply.

You will greet customers, assist with merchandise selection, process transactions, returns, and exchanges, and help maintain stock and planograms. The role includes promoting customer service programs and handling in-store services, with opportunities for career growth within a stable, well-known

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask, handling customers on the phone and in-store at the same time.

Responsibilities

• Greet customers and assist with merchandise selection.
• Promote customer service programs and related selling.
• Assist professional customers and store management as needed.
• Handle cash, checks, credit card transactions, returns and exchanges per policy.
• Address customer complaints in a friendly manner.
• Support stock, planogram updates, and daily store operations.
• Perform in-store services and occasionally drive deliveries when required.

Skills

Customer service

Multitasking

Alphanumeric matching

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to provide high level service to retail and installer customers and support store management with tasks. Bilingual candidates are encouraged to apply.

You will greet customers, assist with merchandise selection, process transactions, returns, and exchanges, and help maintain stock and planograms. The role includes promoting customer service programs and handling in-store services, with opportunities for career growth within a stable, well-known