Automotive Parts Specialist – Retail & Wholesale

Genuine Parts Company; Waverly (IA); Presencial; USD 24.000 - 36.000; Jornada completa

Descripción de la vacante

Genuine Parts Company’s Store Pro role in Iowa offers frontline customer support at the NAPA brand. You will provide automotive parts solutions to retail and wholesale customers, apply product knowledge, and engage customers in a fast-paced store.

You will operate POS and catalog tools, assist with orders and logistics, maintain inventory accuracy, and support store operations and teamwork. The role emphasizes high-energy service, reliability, and continuous improvement of processes.

Formación

• Required: High School Diploma or GED; Valid Driver’s License; Strong communication and interpersonal skills; Customer-focused mindset with problem-solving abilities.
• Preferred: automotive/retail experience; knowledge of inventory or cataloging systems; ASE certification not required.

Responsabilidades

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate POS, inventory/catalog tools, and communication devices.
• Maintain energy and focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Coordinate and dispatch deliveries, pull orders, and support logistics and fulfillment.

Conocimientos

Customer service

Communication

Problem solving

Teamwork

Educación

High School Diploma or GED

Herramientas

POS system

Descripción del empleo

Genuine Parts Company’s Store Pro role in Iowa offers frontline customer support at the NAPA brand. You will provide automotive parts solutions to retail and wholesale customers, apply product knowledge, and engage customers in a fast-paced store.

You will operate POS and catalog tools, assist with orders and logistics, maintain inventory accuracy, and support store operations and teamwork. The role emphasizes high-energy service, reliability, and continuous improvement of processes.