Automotive Parts Specialist — Customer Service Pro

O'Reilly Auto Enterprises, LLC; Sanford (ME); On-site; USD 17,000 - 26,000; Full time

Benefits offered by this job

Competitive wages & PTO

Stock purchase plan & 401k

Medical, dental, & vision insurance

FSA option

Wellbeing programs

Tuition assistance

Career growth opportunities

Job summary

O’Reilly Auto Parts in Sanford, ME is seeking a Parts Specialist to deliver high‑quality service to retail and installer customers. You will assist with merchandise selection, handle payments, and support store management while promoting company programs.

Fluent or bilingual candidates are encouraged. The role involves periodic in-store services, returns processing, and occasional driving to meet customer needs. Training and growth opportunities available.

Qualifications

• Ability to provide outstanding, friendly customer service.
• Proficiency in matching alphanumeric sequences quickly.
• Able to multitask between phone and in-store duties.

Responsibilities

• Greet customers and assist in selecting merchandise.
• Assist professionals and installers as needed.
• Process cash, checks and card payments accurately.
• Handle exchanges/returns per policy and resolve complaints.
• Support daily store operations and image updates.

Skills

Customer service

Multitasking

Alphanumeric matching

Education

ASE certification

Job description

O’Reilly Auto Parts in Sanford, ME is seeking a Parts Specialist to deliver high‑quality service to retail and installer customers. You will assist with merchandise selection, handle payments, and support store management while promoting company programs.

Fluent or bilingual candidates are encouraged. The role involves periodic in-store services, returns processing, and occasional driving to meet customer needs. Training and growth opportunities available.