Automotive Parts Specialist | Growth & Benefits

O'Reilly Auto Parts; Bartlett (TN); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions start

Medical, Dental, Vision Insurance

Tuition Educational Assistance

Career Growth Opportunities

Job summary

O'Reilly Auto Parts seeks a Parts Specialist to deliver high-level service to retail and installer customers. The role supports store management, promotes customer service programs, and assists with selling and basic in-store services.

Qualified candidates will provide friendly service, multitask effectively between in-store and phone interactions, and may benefit from Spanish language skills and familiarity with automotive parts. Equal opportunity employer with competitive benefits.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.
• Fluency in multiple languages (Spanish is highly desired).
• Familiar with automotive parts and sales or service.

Responsibilities

• Greet customers and assist with merchandise selection.
• Follow customer service programs and promote related selling.
• Assist professional customers and installers as needed.
• Handle cash, checks, and card transactions accurately.
• Process exchanges and returns per policy.
• Address customer complaints professionally.
• Support store operations including stocking and planogram updates.
• Perform basic in-store services and drive deliveries when needed.

Skills

Customer service

Multitasking

Communication

Spanish

Job description

O'Reilly Auto Parts seeks a Parts Specialist to deliver high-level service to retail and installer customers. The role supports store management, promotes customer service programs, and assists with selling and basic in-store services.

Qualified candidates will provide friendly service, multitask effectively between in-store and phone interactions, and may benefit from Spanish language skills and familiarity with automotive parts. Equal opportunity employer with competitive benefits.