Automotive Parts Specialist — Fleet Support

Genuine Parts Company; Cumming (GA); Presencial; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical benefits

Dental benefits

Vision benefits

401K with match

Paid holidays

Paid vacation

NAPA discount

Tuition reimbursement

Descripción de la vacante

Genuine Parts Company's NAPA Auto Parts team in Cumming, GA is seeking an Automotive Parts Specialist. You will help customers source and provide parts for fleet and automotive needs, using your parts knowledge to assist teammates and answer questions.

The role emphasizes outstanding customer service, quick problem solving in a fast-paced environment, and the ability to ask the right questions to ensure correct parts are researched and sourced.

Formación

• Must have a valid Driver’s License.
• Experience in parts store or automotive industry preferred.
• High School Diploma or GED required.
• Excellent verbal and written communication skills.
• Ability to work around an airport environment.
• Willingness to learn all things auto parts.

Responsabilidades

• Provide and source parts for specialized equipment for our fleet customers.
• Use your parts knowledge to assist other NAPA team members and answer questions for customers.
• Provide outstanding customer service and interact with management and technicians.
• Bring customer focus and high energy to our fast-paced environment.
• Ask appropriate questions to ensure correct parts are researched and sourced.
• Inform customers on parts availability.

Conocimientos

Verbal communication

Written communication

Active listening

Empathy for customers

Customer service mindset

Educación

High School Diploma or GED

Technical or Trade school courses or degree

Descripción del empleo

Genuine Parts Company's NAPA Auto Parts team in Cumming, GA is seeking an Automotive Parts Specialist. You will help customers source and provide parts for fleet and automotive needs, using your parts knowledge to assist teammates and answer questions.

The role emphasizes outstanding customer service, quick problem solving in a fast-paced environment, and the ability to ask the right questions to ensure correct parts are researched and sourced.