Automotive Parts Specialist & Customer Solutions Expert

Genuine Parts Company; Gladstone (MO); Sur place; USD 28 000 - 36 000; Plein temps

Résumé du poste

Genuine Parts Company’s NAPA store in Gladstone, MO is seeking a store associate to help customers find automotive parts and provide friendly, accurate service.

You will use product knowledge to assist retail and wholesale customers, process transactions at the POS, and support inventory accuracy.

This role offers a clear growth path within the organization and requires strong communication, reliability, and a willingness to learn automotive parts and systems.

Qualifications

• High School Diploma or GED required.
• Valid Driver’s License required.
• Strong communication and interpersonal skills.
• Customer-focused mindset with strong listening and problem-solving abilities.
• Willingness to learn automotive parts and technology systems.
• Preferred: experience in automotive, retail, or parts environment.
• Hands-on experience with vehicle repair or maintenance preferred.
• Knowledge of inventory or cataloging systems preferred.
• Background in automotive, diesel, heavy equipment, farm, marine, or dealership environments preferred.
• ASE Certification (not required).

Responsabilités

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Coordinate deliveries and pull/prepare orders for customers and drivers.
• Perform housekeeping and maintain a safe, professional store environment.
• Assist with inventory control: receiving, stocking, cycle counts, and record accuracy.
• Contribute to store operations and team support to optimize performance and efficiency.
• Support continuous improvement initiatives related to store processes.

Connaissances

Communication skills

Customer-focused

Problem solving

Leadership

Team collaboration

Formation

High School Diploma or GED

Outils

POS systems

Inventory/catalog tools

Description du poste

Genuine Parts Company’s NAPA store in Gladstone, MO is seeking a store associate to help customers find automotive parts and provide friendly, accurate service.

You will use product knowledge to assist retail and wholesale customers, process transactions at the POS, and support inventory accuracy.

This role offers a clear growth path within the organization and requires strong communication, reliability, and a willingness to learn automotive parts and systems.