Automotive Parts Specialist | Customer Service & Support

3M HEALTHCARE; Eaton (OH); On-site; USD 15,153 - 23,419; Full time

Benefits offered by this job

Competitive wages

401(k) with company match

Paid time off

Medical, dental & vision insurance

Tuition educational assistance

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of service to retail and installer customers, supporting store management in daily tasks. Bilingual candidates are encouraged to apply and may be considered for various premium opportunities.

The role emphasizes accuracy in cash handling, returns, pricing, and order processing while maintaining store appearance and inventory control. Flexible handling of customer inquiries is required.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Follow and promote all company customer service programs.
• Greet retail/walk-in customers and assist with merchandise selection.
• Assist managers and installer service specialists as needed.
• Provide excellent service to customers calling the store and quote prices.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of service to retail and installer customers, supporting store management in daily tasks. Bilingual candidates are encouraged to apply and may be considered for various premium opportunities.

The role emphasizes accuracy in cash handling, returns, pricing, and order processing while maintaining store appearance and inventory control. Flexible handling of customer inquiries is required.