Automotive Parts Specialist — Customer Service Pro

O'Reilly Automotive Stores; Folsom (CA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Medical, Dental, Vision Insurance

Wellbeing programs

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts in Folsom, CA is seeking a Parts Specialist to provide high levels of service to retail and installer customers. The role includes greeting customers, assisting with parts selection, and supporting store management in daily tasks.

Responsibilities also cover cash handling, returns processing, and resolving customer questions while maintaining store cleanliness and merchandising standards. Bilingual skills are encouraged.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist in selecting merchandise.
• Assist managers and installers with professional customers as needed.
• Handle cash and credit transactions securely and accurately.

Skills

Alphanumeric matching

Customer service

multitask handling

Education

ASE certification

Job description

O'Reilly Auto Parts in Folsom, CA is seeking a Parts Specialist to provide high levels of service to retail and installer customers. The role includes greeting customers, assisting with parts selection, and supporting store management in daily tasks.

Responsibilities also cover cash handling, returns processing, and resolving customer questions while maintaining store cleanliness and merchandising standards. Bilingual skills are encouraged.