Automotive Parts Specialist - Customer Service

O'Reilly Auto Parts; Warren (OH); On-site; USD 15,000 - 23,000; Full time

Benefits offered by this job

Competitive wages

401k plan

Health Insurance

Wellbeing programs

Tuition assistance

Career growth

Job summary

O'Reilly Auto Parts in Warren, OH is hiring a Parts Specialist to deliver high levels of service to retail and installer customers. You will support store management, handle transactions, maintain stock, and assist with daily merchandising tasks.

The role encourages bilingual candidates and includes comprehensive training; compensation ranges from $11.00 to $17.00 per hour, with potential premiums based on schedule, location, or performance.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers promptly and assist them in selecting merchandise.
• Assist managers and installers in serving professional customers as needed.
• Handle cash, checks, and credit card transactions; maintain the cash drawer.
• Process exchanges and returns per company policies; provide friendly resolution to complaints.
• Complete required training and support daily image maker and planogram updates.

Skills

Match alphanumeric

Customer service

Multitasking

Education

ASE certification

Job description

O'Reilly Auto Parts in Warren, OH is hiring a Parts Specialist to deliver high levels of service to retail and installer customers. You will support store management, handle transactions, maintain stock, and assist with daily merchandising tasks.

The role encourages bilingual candidates and includes comprehensive training; compensation ranges from $11.00 to $17.00 per hour, with potential premiums based on schedule, location, or performance.