Automotive Parts Specialist — Customer-Focused

NAPA Auto Parts; Enola (PA); Presencial; USD 17 000 - 25 000; Tempo integral

Resumo da oferta

NAPA Auto Parts is seeking a Store Pro to serve as the primary customer contact in our retail store, delivering high-quality automotive parts solutions and engaging service. You will support both retail and wholesale customers, leveraging product knowledge and strong communication to drive sales and satisfaction.

In a fast-paced environment, you will operate POS and inventory tools, assist with orders and logistics, and collaborate with teammates to maintain accurate inventory and exceptional

Qualificações

• High School Diploma or GED is required.
• Valid Driver’s License is required.
• Strong communication and interpersonal skills.
• Customer-focused mindset with good listening and problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Responsabilidades

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Coordinate and dispatch deliveries, pull and prepare orders for customers and drivers, and support efficient logistics and fulfillment operations.
• Perform general housekeeping, cleaning, and organizational tasks to maintain a safe, professional, and welcoming store environment.
• Assist with inventory control activities, including receiving merchandise, stocking shelves, conducting cycle counts, and helping maintain accurate inventory records.
• Contribute to store operations and team support tasks to optimize performance and efficiency.
• Support continuous improvement initiatives related to store processes and standards.

Conhecimentos

Customer service

Communication

Problem solving

Adaptability

Formação académica

High School Diploma or GED

Ferramentas

POS system

Inventory/catalog tools

Descrição da oferta de emprego

NAPA Auto Parts is seeking a Store Pro to serve as the primary customer contact in our retail store, delivering high-quality automotive parts solutions and engaging service. You will support both retail and wholesale customers, leveraging product knowledge and strong communication to drive sales and satisfaction.

In a fast-paced environment, you will operate POS and inventory tools, assist with orders and logistics, and collaborate with teammates to maintain accurate inventory and exceptional