Automotive Parts Specialist & Customer Experience Pro

NAPA Auto Parts; Georgetown (DE); On-site; USD 18,000 - 25,000; Full time

Job summary

NAPA Auto Parts in Georgetown, Delaware is seeking a Stores Associate to serve as the primary contact for customers in the retail store, delivering the NAPA brand experience by providing automotive parts solutions and responsive service.

You will use product knowledge, support both retail and wholesale customers, operate POS and inventory tools, and help keep the store organized, safe, and efficient while building loyalty through helpful, friendly service.

Qualifications

• High School Diploma or GED required.
• Valid Driver’s License.
• Strong communication and interpersonal skills.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Operate POS and inventory systems to process transactions.
• Assist with store operations and merchandising to support team.
• Build relationships to drive loyalty and repeat business.

Skills

Customer service

Communication

Willingness to learn

Education

High School Diploma or GED

Job description

NAPA Auto Parts in Georgetown, Delaware is seeking a Stores Associate to serve as the primary contact for customers in the retail store, delivering the NAPA brand experience by providing automotive parts solutions and responsive service.

You will use product knowledge, support both retail and wholesale customers, operate POS and inventory tools, and help keep the store organized, safe, and efficient while building loyalty through helpful, friendly service.