Automotive Parts Specialist — Customer Experience

NAPA; Springfield (MA); Sur place; USD 28 000 - 30 000; Plein temps

Avantages offerts par ce poste

Health Insurance

401(k) with company match

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Wellness programs

Résumé du poste

NAPA is seeking a Store Associate in Springfield, MA to serve customers with automotive parts expertise and strong service. You will engage customers, identify parts, and support both retail and wholesale transactions in a fast-paced environment.

Join a team that values accuracy, efficiency, and ongoing learning. The role offers growth within store operations and opportunities to contribute to customer satisfaction and loyalty.

Qualifications

• High School Diploma or GED required.
• Valid Driver’s License.
• Strong communication and interpersonal skills.
• Customer-focused mindset with problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Responsabilités

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Operate POS and inventory/catalog tools.
• Maintain a clean, safe, and welcoming store environment.
• Build relationships with customers to drive loyalty and repeat business.
• Assist with inventory control and ordering processes.
• Support store operations and teamwork to optimize performance.

Connaissances

Communication

Customer focus

Problem solving

Learn automotive systems

Formation

High School Diploma or GED

Outils

POS systems

Inventory tools

Description du poste

NAPA is seeking a Store Associate in Springfield, MA to serve customers with automotive parts expertise and strong service. You will engage customers, identify parts, and support both retail and wholesale transactions in a fast-paced environment.

Join a team that values accuracy, efficiency, and ongoing learning. The role offers growth within store operations and opportunities to contribute to customer satisfaction and loyalty.