Automotive Parts Specialist: Customer-Driven & Fast-Paced

Gilder Search Group; Burlington (WA); On-site; USD 33,000 - 60,000; Full time

Job summary

Dwayne Lane is seeking customer-focused individuals to join our automotive parts team in a fast-paced dealership environment. You will help customers select and purchase parts, provide expert maintenance advice, and ensure accurate inventory and transactions.

Ideal candidates bring experience in automotive parts or service, strong communication, and a talent for upselling while delivering outstanding customer service.

Qualifications

• Previous experience in automotive parts, diagnostics, repair, or service is preferred.
• Strong organization to manage inventory with systems like CMMS or similar.

Responsibilities

• Assist customers in selecting and purchasing automotive parts and provide expert advice on maintenance needs.
• Manage inventory levels to ensure stock accuracy and availability.
• Process sales transactions accurately through POS systems and handle cash.
• Stock shelves and maintain organized displays, ensuring timely order fulfillment.
• Support vehicle maintenance activities by providing parts and timely delivery.
• Maintain professional phone etiquette when communicating with customers and vendors.
• Collaborate with sales management to upsell and promote parts sales.
• Conduct inventory audits and cycle counts to prevent discrepancies.
• Provide excellent customer service by addressing inquiries promptly and professionally.

Skills

Inventory management

Customer service

Communication skills

Bilingual

POS systems

Retail math

Microsoft Excel

Teamwork

Upselling

Dealership experience

Tools

CMMS or similar software

Job description

Dwayne Lane is seeking customer-focused individuals to join our automotive parts team in a fast-paced dealership environment. You will help customers select and purchase parts, provide expert maintenance advice, and ensure accurate inventory and transactions.

Ideal candidates bring experience in automotive parts or service, strong communication, and a talent for upselling while delivering outstanding customer service.