Automotive Parts Specialist - Fast-Paced Shop Support

Hireology; Shallotte (NC); On-site; USD 1 - 2; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement plan

Paid time off

Employee discounts

Training and development opportunities

Career growth within a large group

Supportive team environment

Job summary

Capital Automotive Group is seeking a dependable Parts Counterperson to join our team in North Carolina. You’ll help technicians and customers identify parts, provide pricing and delivery information, and process orders in a fast-paced dealership environment.

Strong customer service and clear communication are essential, along with basic computer skills and a willingness to learn dealership systems. Equal opportunity employer and team-focused culture are emphasized.

Qualifications

• Previous automotive parts experience preferred.
• Dealership experience is a plus.
• Strong customer service and communication skills.

Responsibilities

• Assist technicians, service advisors, wholesale customers, and retail customers with parts needs.
• Look up and identify the correct parts using dealership systems and catalogs.
• Provide accurate pricing, availability, and estimated delivery information.
• Process parts orders, invoices, returns, and special orders.
• Maintain organized and accurate parts inventory.
• Receive, stock, and properly label incoming parts as needed.
• Communicate clearly with customers and teammates regarding order status and availability.
• Build strong relationships with internal departments and outside customers.
• Help keep the Parts Department organized, efficient, and moving throughout the day.
• Support the Parts Manager and team wherever needed

Skills

Automotive parts experience

Customer service

Communication

Tools

Dealership systems

Job description

Capital Automotive Group is seeking a dependable Parts Counterperson to join our team in North Carolina. You’ll help technicians and customers identify parts, provide pricing and delivery information, and process orders in a fast-paced dealership environment.

Strong customer service and clear communication are essential, along with basic computer skills and a willingness to learn dealership systems. Equal opportunity employer and team-focused culture are emphasized.