Automotive Parts Specialist — Customer Champion

Genuine Parts Company; Greer (SC); Vor Ort; USD 26.000 - 36.000; Vollzeit

Zusammenfassung

The NAPA retail team at Genuine Parts Company is seeking a Store Pro to deliver exceptional customer service and automotive parts solutions within a fast-paced store. You will assist both retail and wholesale customers, use product knowledge to support order fulfillment, and actively contribute to store performance through efficient operations and customer engagement.

Successful candidates will have a High School Diploma or GED, a valid driver’s license, and strong communication skills.

Qualifikationen

• High School Diploma or GED required.
• Valid Driver’s License required.
• Strong communication (verbal and written) and interpersonal skills.
• Customer-focused mindset with problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Aufgaben

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Coordinate and dispatch deliveries, pull and prepare orders for customers and drivers, and support logistics and fulfillment.

Kenntnisse

Communication skills

Customer focus

Problem solving

Learns automotive systems

Ausbildung

High School Diploma or GED

Jobbeschreibung

The NAPA retail team at Genuine Parts Company is seeking a Store Pro to deliver exceptional customer service and automotive parts solutions within a fast-paced store. You will assist both retail and wholesale customers, use product knowledge to support order fulfillment, and actively contribute to store performance through efficient operations and customer engagement.

Successful candidates will have a High School Diploma or GED, a valid driver’s license, and strong communication skills.