Automotive Parts Specialist — Customer Care & Tech Tasks

O'Reilly Automotive Stores; Aurora (CO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Stock purchase plan

401k with employer contributions

Medical, dental, and vision insurance

Flexible spending account (FSA)

Wellbeing programs

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Automotive Stores in Aurora, CO is hiring a Parts Specialist. You will greet customers, assist with parts selection, and support professional customers and installers. The role includes cashier duties, returns processing, and basic in-store service tasks.

The position emphasizes high-quality customer service, multi-tasking, and knowledge of automotive parts. Bilingual candidates are encouraged to apply, with competitive pay and benefits available.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Outstanding, friendly and professional customer service.
• Ability to multitask with in-store and phone interactions.
• Spanish language ability is highly desired.
• Familiarity with automotive parts is a plus.

Responsibilities

• Greet customers and assist in selecting merchandise.
• Support professional customers and installers as needed.
• Maintain accurate cash handling and POS transactions.
• Process exchanges/returns per policy.
• Resolve customer complaints in a friendly manner.
• Assist with store maintenance and stock updates.
• Perform in-store services and basic vehicle-related tasks.

Skills

Alphanumeric matching

Customer service

Multitasking

Bilingual (Spanish)

Automotive parts knowledge

Job description

O'Reilly Automotive Stores in Aurora, CO is hiring a Parts Specialist. You will greet customers, assist with parts selection, and support professional customers and installers. The role includes cashier duties, returns processing, and basic in-store service tasks.

The position emphasizes high-quality customer service, multi-tasking, and knowledge of automotive parts. Bilingual candidates are encouraged to apply, with competitive pay and benefits available.