Automotive Parts Expert & Customer Champion

O'Reilly Automotive; Aurora (CO); Presencial; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Wages

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance

Career Growth Opportunities

Descripción de la vacante

O'Reilly Auto Parts in Aurora, CO seeks a Parts Specialist to deliver high-level service to retail and installer customers while supporting store management. This role emphasizes quick, accurate assistance, merchandising, and a strong customer-first approach.

Candidates who are bilingual are encouraged to apply; knowledge of automotive parts is a plus. Training and opportunities for growth are provided in a collaborative team environment.

Formación

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask, handling customers on the phone and in the store at the same time.

Responsabilidades

• Follow and promote customer service programs and related selling.
• Greet customers and assist with merchandise selection.
• Assist managers and installer service specialists as needed.
• Handle cash, checks, and credit card transactions accurately.
• Process exchanges and returns per policy.
• Address and resolve customer complaints professionally.
• Maintain stock, planograms, and daily store tasks.
• Operate equipment after training and company requirements.
• Occasionally drive a delivery vehicle when needed.

Conocimientos

Customer service

Multitasking

Communication

Descripción del empleo

O'Reilly Auto Parts in Aurora, CO seeks a Parts Specialist to deliver high-level service to retail and installer customers while supporting store management. This role emphasizes quick, accurate assistance, merchandising, and a strong customer-first approach.

Candidates who are bilingual are encouraged to apply; knowledge of automotive parts is a plus. Training and opportunities for growth are provided in a collaborative team environment.