Automotive Parts Specialist - Bilingual Growth

O'Reilly Automotive; Chelan (WA); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Stock purchase plan

401k with employer contributions start

Health, Dental & Vision insurance

Flexible Spending Account (FSA)

Career growth opportunities

Tuition assistance

Job summary

O'Reilly Auto Parts is hiring a Parts Specialist in Chelan, WA. The role focuses on delivering high-level service to retail and installer customers, assisting management, and supporting daily store operations. Bilingual candidates are encouraged to apply.

You will greet customers, help select merchandise, handle calls, process transactions, and maintain stock, planograms, and returns. Training and potential duties vary with schedule and location.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask, handling customers on the phone and in-store.

Responsibilities

• Greet customers and assist with merchandise selection.
• Assist managers and installer service staff for professional customers.
• Answer store calls, lookup parts, quote prices and upsell related items.
• Process cash, checks, credit card transactions and returns per policy.
• Resolve customer complaints in a friendly manner.
• Maintain store appearance, update planograms, stock shelves.
• Perform daily store operations and occasional deliveries as needed.

Skills

Customer service

Multitasking

Alphanumeric matching

Spanish language

Education

High school diploma or equivalent

ASE certification

Job description

O'Reilly Auto Parts is hiring a Parts Specialist in Chelan, WA. The role focuses on delivering high-level service to retail and installer customers, assisting management, and supporting daily store operations. Bilingual candidates are encouraged to apply.

You will greet customers, help select merchandise, handle calls, process transactions, and maintain stock, planograms, and returns. Training and potential duties vary with schedule and location.