Automotive Parts Specialist — Bilingual Customer Care & Growth

O'Reilly Auto Parts; Kenmore (WA); Presencial; USD 24.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401k with employer contributions start

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Descripción de la vacante

O'Reilly Auto Parts in Kenmore, WA is seeking a Parts Specialist to deliver high levels of service to retail and installer customers. You will greet customers, help select merchandise, quote prices, and support store management. Bilingual candidates encouraged to apply.

Essential duties include processing transactions, assisting with returns, stocking, image updates, and other store operations. The role may involve driving deliveries as needed and requires adherence to company policies.

Formación

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask, handling phone and in-store customers simultaneously.

Responsabilidades

• Greet customers promptly and assist with merchandise selection.
• Quote prices, look up parts, and promote related items.
• Handle cash, checks, and card transactions accurately.
• Process exchanges/returns per policy and resolve complaints.

Conocimientos

Customer service

Multitasking

Phone & in-store help

Descripción del empleo

O'Reilly Auto Parts in Kenmore, WA is seeking a Parts Specialist to deliver high levels of service to retail and installer customers. You will greet customers, help select merchandise, quote prices, and support store management. Bilingual candidates encouraged to apply.

Essential duties include processing transactions, assisting with returns, stocking, image updates, and other store operations. The role may involve driving deliveries as needed and requires adherence to company policies.