Automotive Parts Specialist — Bilingual Customer Pro

O'REILLYAUTO; Savannah (GA); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Competitive wages

401k

Medical, Dental & Vision insurance

Paid Time Off

Tuition assistance

Career growth opportunities

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of service to retail and installer customers. Roles include assisting with merchandise selection, answering phones, processing payments, exchanges, and returns, and supporting store operations.

Bilingual candidates are encouraged to apply. With responsibilities spanning stock, planogram updates, and in-store services like battery tests and wiper installs, the position emphasizes friendly, efficient customer interactions and

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly, and professional customer service.
• Must multitask, handling customers on the phone and in the store at the same time.
• Desirable: Familiar with automotive parts and sales/service.
• ASE certification.

Responsibilities

• Greet customers and assist with merchandise selection.
• Support professional customers and installers as directed.
• Answer store phone calls, look up parts and quotes, and promote related items.
• Prepare and process exchanges/returns per policy.
• Maintain cash drawer and process payments.
• Perform in-store services and assist with stock and planogram updates.

Skills

Customer service

Multitasking

Spanish language

Job description

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of service to retail and installer customers. Roles include assisting with merchandise selection, answering phones, processing payments, exchanges, and returns, and supporting store operations.

Bilingual candidates are encouraged to apply. With responsibilities spanning stock, planogram updates, and in-store services like battery tests and wiper installs, the position emphasizes friendly, efficient customer interactions and