Automotive Parts & Service Installer

O'Reilly Automotive Stores, Inc.; Manassas (VA); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Stock purchase plan & 401k

Health insurance from day one (medical

Vision/Dental

Flexible Spending Account

Wellbeing programs

Tuition assistance

Career growth opportunities

Job summary

O’Reilly Auto Parts is seeking an Installer Service Specialist where an experienced, technical parts expert serves professional customers at the installer counter and oversees daily delivery activities. This role supports timely order delivery and maintains vehicle readiness.

Bilingual candidates are encouraged to apply; ASE certification and hands-on auto repairs knowledge are valued. Build relationships with installers and drive service excellence.

Qualifications

• Strong background in mechanics.
• Above average communication skills.
• Hands-on knowledge of automotive repairs.
• ASE Certification preferred.
• Fluency in Spanish highly desired.

Responsibilities

• Develop sales relationships with installers and professional customers.
• Take customer orders by phone and online; invoice and direct parts delivery.
• Direct delivery specialists to ensure timely orders.
• Ensure delivery vehicles are serviced and maintained per standards.
• Perform and log daily vehicle inspections and mileages.
• Collaborate with Sales Specialists/Territory Managers to provide superior service.
• Verify that products including warranties are billed.
• Process returns/credits for cores and warranties promptly.
• Audit returns for warranty abuse and proper labeling.
• Assist on front and retail counters as needed.
• Support backroom duties such as stock, returns, and labor claims.
• Carry out all other duties as assigned.

Skills

Mechanics

Communication

Automotive repairs

ASE Certification

Spanish language

Education

ASE Certification

Job description

O’Reilly Auto Parts is seeking an Installer Service Specialist where an experienced, technical parts expert serves professional customers at the installer counter and oversees daily delivery activities. This role supports timely order delivery and maintains vehicle readiness.

Bilingual candidates are encouraged to apply; ASE certification and hands-on auto repairs knowledge are valued. Build relationships with installers and drive service excellence.