Automotive Parts & Installer Service Pro

O'Reilly Auto Parts; Veneta (OR); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k plan

Health insurance

Job summary

O'Reilly Auto Parts seeks an Installer Service Specialist to support professional customers through the installer counter and oversee daily activities of the delivery team, ensuring accurate orders and timely deliveries.

The role emphasizes mechanics, automotive repair knowledge, and strong communication. ASE certification and bilingual ability (Spanish preferred) are valued assets for customer-facing support and service excellence.

Qualifications

• Strong background in mechanics.
• Above average communication skills.
• Hands-on knowledge of automotive repairs.
• ASE Certification.
• Fluency in multiple languages (Spanish is highly desired).

Responsibilities

• Work with installers/professional customers to develop sales relationships.
• Take customer orders over the phone and online, invoice orders, and direct parts to delivery with accuracy and speed.
• Ensure delivery vehicles are serviced and maintained according to company standards.
• Verify product, warranty parts, and cores are billed before customers leave the store.
• Assist with front counter and backroom duties as needed.
• Help with labor claims processing efficiently.

Skills

Mechanics

Communication

Automotive repairs

Bilingual - Spanish

Education

ASE Certification

Job description

O'Reilly Auto Parts seeks an Installer Service Specialist to support professional customers through the installer counter and oversee daily activities of the delivery team, ensuring accurate orders and timely deliveries.

The role emphasizes mechanics, automotive repair knowledge, and strong communication. ASE certification and bilingual ability (Spanish preferred) are valued assets for customer-facing support and service excellence.