Automotive Parts Pro — Expert DIY Support & Service

Advance Auto Parts Inc.; United States; Vor Ort; USD 38.000 - 54.000; Vollzeit

Zusammenfassung

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to provide expert parts knowledge and high-level customer service in our DIY-focused team. The role involves selling, assisting with DIY services such as battery installation and wiper installs, and maintaining store standards.

Strong automotive parts background, selling skills, and familiarity with parts lookup systems are essential. ASE certification is preferred but not required.

Qualifikationen

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.
• Must have a valid driver's license.
• ASE certification preferred, but not required.

Aufgaben

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including truck put away, cycle counts, back stock, etc.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Kenntnisse

Automotive systems knowledge

Sales experience

Parts lookup systems

Diagnostic equipment use

Customer service

Microsoft Excel

Communication skills

Ausbildung

High school diploma

ASE certification (preferred)

Tools

POS systems

Parts lookup systems

Diagnostic testing equipment

Microsoft Word/Excel

Jobbeschreibung

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to provide expert parts knowledge and high-level customer service in our DIY-focused team. The role involves selling, assisting with DIY services such as battery installation and wiper installs, and maintaining store standards.

Strong automotive parts background, selling skills, and familiarity with parts lookup systems are essential. ASE certification is preferred but not required.