Automotive Parts Pro — DIY & Service Expert

Advance Stores Company Inc (500); United States; On-site; USD 42,000 - 52,000; Full time

Job summary

Advance Auto Parts is seeking a Retail Parts Pro to support DIY customers with expert parts knowledge, store systems proficiency, and strong sales capabilities. The role includes battery installation, wiper installations, and other DIY services while upholding customer service standards.

Qualified candidates typically have 3–5 years of automotive parts experience, a valid driver's license, and ASE certification is preferred.

Qualifications

• 3–5 years of automotive parts experience.
• Valid driver's license required; ASE preferred.
• Experience with parts catalogs and inventory systems.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation and wiper installs.
• Ensure high standards of customer service and store appearance.
• Assist in store inventory processes and back stock.

Skills

Customer service

Sales

Parts lookup

Inventory management

Microsoft Word/Excel

Communication

Teamwork

Education

Valid driver's license

ASE certification preferred

Tools

MS Excel

MS Word

POS systems

Parts lookup systems

Diagnostic equipment

Job description

Advance Auto Parts is seeking a Retail Parts Pro to support DIY customers with expert parts knowledge, store systems proficiency, and strong sales capabilities. The role includes battery installation, wiper installations, and other DIY services while upholding customer service standards.

Qualified candidates typically have 3–5 years of automotive parts experience, a valid driver's license, and ASE certification is preferred.