Automotive Parts Pro - DIY Support & Sourcing Expert

Advance Auto Parts Inc.; United States; On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health benefits

Comprehensive benefits program

Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support DIY customers with expert knowledge of store systems and automotive parts. The role involves advanced identification, sourcing from multiple channels, and maintaining inventory accuracy while delivering top-tier service in a full-time position.

The role emphasizes selling skills, parts lookup, and the ability to perform DIY services such as battery installations and diagnostics with emphasis on safety and customer satisfaction.

Qualifications

• 3–5 years of prior automotive parts experience with sales background.
• Must have a valid driver’s license; ASE certification preferred but not required.
• Ability to read safety rules, parts catalogs and manuals; basic math skills.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services including battery installation and wiper installs.
• Maintain high standards of customer service and store appearance.
• Perform key holder duties including opening/closing and safety tasks.
• Assist in inventory, stock rooms and store cleanliness.

Skills

Gas2 selling experience

Parts lookup skills

Advanced parts sourcing

Customer service

English communication

MS Word/Excel

Diagnostics equipment testing

Safety knowledge

Relationship building

Education

Driver's license

ASE Certification preferred

Tools

MS Word

MS Excel

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support DIY customers with expert knowledge of store systems and automotive parts. The role involves advanced identification, sourcing from multiple channels, and maintaining inventory accuracy while delivering top-tier service in a full-time position.

The role emphasizes selling skills, parts lookup, and the ability to perform DIY services such as battery installations and diagnostics with emphasis on safety and customer satisfaction.