Automotive Parts Pro & DIY Specialist

Advance Auto Parts Inc.; Everett (MA); On-site; USD 29,000 - 32,000; Full time

Job summary

Advance Auto Parts Inc. is hiring a Retail Parts Pro in Everett, MA. This full-time role supports advanced DIY services, part identification, and sales with deep knowledge of automotive systems and store operations.

You will assist customers in person and by phone, perform DIY services like battery installs and wiper replacements, and uphold high standards of service, safety, and store appearance. ASE certification is preferred but not required.

Qualifications

• 3-5 years of automotive parts experience.
• Proven sales ability with customer transactions.
• Ability to read and interpret parts catalogs.
• Experience with inventory processes.
• ASE certification preferred but not required.

Responsibilities

• Facilitate selling experience for DIY customers and phone inquiries.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services (battery installation, testing, wiper installs).
• Maintain high standards of customer service and store appearance.
• Perform key holder duties (security, opening/closing).
• Assist in inventory: cycle counts, back stock, etc.

Skills

Parts knowledge

Sales skills

Customer service

English communication

Problem solving

Tools

POS systems

Parts lookup systems

Microsoft Word

Microsoft Excel

Diagnostic equipment

Job description

Advance Auto Parts Inc. is hiring a Retail Parts Pro in Everett, MA. This full-time role supports advanced DIY services, part identification, and sales with deep knowledge of automotive systems and store operations.

You will assist customers in person and by phone, perform DIY services like battery installs and wiper replacements, and uphold high standards of service, safety, and store appearance. ASE certification is preferred but not required.