Automotive Parts Pro — DIY Solutions Expert

Advance Auto Parts Inc.; Town of Chatham (NY); On-site; USD 26,000 - 28,000; Full time

Job summary

Advance Auto Parts in the United States seeks a Retail Parts Pro to support DIY customers with expert part knowledge, in-store systems, and advanced service tasks. The role emphasizes achieving sales goals, delivering customer service excellence, and maintaining accurate inventory processes.

The position requires 3–5 years of automotive parts experience, strong parts knowledge, and the ability to perform DIY services such as battery installs and wiper replacements while upholding store standards

Qualifications

• 3–5 years of prior automotive parts experience.
• Proven sales ability with customer transactions.
• Ability to read safety rules and parts catalogs.
• Strong organizational and math skills.
• Must have a valid driver’s license.

Responsibilities

• Facilitate selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Customer service

Part knowledge

Sales skills

Inventory systems

Microsoft Word/Excel

Communication

English language

Tools

POS system

Parts lookup systems

Microsoft Excel

Job description

Advance Auto Parts in the United States seeks a Retail Parts Pro to support DIY customers with expert part knowledge, in-store systems, and advanced service tasks. The role emphasizes achieving sales goals, delivering customer service excellence, and maintaining accurate inventory processes.

The position requires 3–5 years of automotive parts experience, strong parts knowledge, and the ability to perform DIY services such as battery installs and wiper replacements while upholding store standards