Automotive Parts Pro — DIY Solutions

Advance Stores Company Inc (500); United States; On-site; USD 40,000 - 52,000; Full time

Job summary

Advance Auto Parts, Inc. seeks a Retail Parts Pro to support advanced DIY functions with expert knowledge of store systems, parts, and automotive topics.

The role involves identifying parts, troubleshooting, sourcing, and maintaining inventory across multiple channels for DIY customers. Primary duties include facilitating sales, handling in-store and phone inquiries, and performing basic vehicle service tasks such as battery tests and wiper installs, while upholding high customer-service

Qualifications

• Strong customer service mindset with ability to assist DIY customers.
• Ability to read and interpret parts catalogs and manuals.
• Proven sales ability and experience in parts or automotive retail is preferred.

Responsibilities

• Facilitate selling experiences for DIY customers via in-store and phone interactions.
• Achieve personal/store sales goals and service objectives.
• Assist in store inventory processes and maintain store cleanliness.

Skills

Customer service

English proficiency

Organizational skills

Mathematics

Communication

Education

ASE certification (preferred)

Tools

Microsoft Excel

POS systems

Parts lookup systems

Job description

Advance Auto Parts, Inc. seeks a Retail Parts Pro to support advanced DIY functions with expert knowledge of store systems, parts, and automotive topics.

The role involves identifying parts, troubleshooting, sourcing, and maintaining inventory across multiple channels for DIY customers. Primary duties include facilitating sales, handling in-store and phone inquiries, and performing basic vehicle service tasks such as battery tests and wiper installs, while upholding high customer-service