Automotive Parts Pro & DIY Services Expert

Advance Auto Parts Inc.; West Perrine (FL); Presencial; USD 19.000 - 25.000; Jornada completa

Descripción de la vacante

Advance Auto Parts Inc. is seeking a Retail Parts Pro to provide expert guidance on automotive parts and DIY services in-store. The role emphasizes strong product knowledge, parts lookup skills, and exceptional customer service for DIY customers.

Responsibilities include performing battery installations and wiper services, managing inventory, and using store systems to source parts. Valid driver’s license required; ASE certification is preferred but not mandatory.

Formación

• 5+ years of experience in automotive parts and sales is typical for the role.
• Ability to interpret safety rules, manuals and parts catalogs.
• Proven selling and customer service skills in a DIY or automotive context.

Responsabilidades

• Facilitate selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Provide DIY services including battery installation, testing, wiper installs, etc.
• Operate POS and Parts lookup systems and locate parts efficiently.

Conocimientos

Automotive systems knowledge

English communication skills

Customer service orientation

POS and inventory systems

DIY service capability (battery/wiper)

Safety awareness

Microsoft Word/Excel

Educación

ASE certification preferred

Herramientas

Store POS system

Parts lookup systems

Diagnostic equipment

Descripción del empleo

Advance Auto Parts Inc. is seeking a Retail Parts Pro to provide expert guidance on automotive parts and DIY services in-store. The role emphasizes strong product knowledge, parts lookup skills, and exceptional customer service for DIY customers.

Responsibilities include performing battery installations and wiper services, managing inventory, and using store systems to source parts. Valid driver’s license required; ASE certification is preferred but not mandatory.