Automotive Parts Pro & DIY Service Specialist

Advance Auto Parts; Charlotte (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading automotive parts retailer in Charlotte seeks a Retail Parts Pro to support customers with expert automotive knowledge and effective sales skills. Responsibilities include managing customer interactions, maintaining store inventory, and ensuring high service standards. The ideal candidate has 3-5 years of automotive parts experience, excellent communication skills, and a valid driver's license. This is a full-time position offering diverse workdays.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.
• Speaks and writes English; Spanish a plus.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Manage DIY services including battery installation and testing.
• Ensure high standards of customer service and store appearance.

Skills

Friendly communication

Ability to locate and stock parts

Safety knowledge and skills

Operating inventory systems

Parts and automotive system knowledge

Expert at testing and diagnostic equipment

Advanced selling skills for DIY

Education

Valid driver’s license

ASE Certification Preferred

Tools

Microsoft Word

Microsoft Excel

Job description

A leading automotive parts retailer in Charlotte seeks a Retail Parts Pro to support customers with expert automotive knowledge and effective sales skills. Responsibilities include managing customer interactions, maintaining store inventory, and ensuring high service standards. The ideal candidate has 3-5 years of automotive parts experience, excellent communication skills, and a valid driver's license. This is a full-time position offering diverse workdays.