Auto Parts Pro: DIY Service & Expert Parts Advisor

Advance Auto Parts; Charlotte (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading automotive retail company in Charlotte is seeking a Retail Parts Pro to provide exceptional service for DIY customers. This full-time position entails achieving sales goals, managing inventory processes, and maintaining high standards of store appearance. The ideal candidate will have 3-5 years of automotive parts experience, strong communication skills, and proficiency in Microsoft Office. ASE Certification is preferred but not required. This role offers a dynamic work environment with opportunities for professional growth.

Qualifications

• 3-5 years of prior automotive parts experience.
• Ability to communicate effectively in English (Spanish a plus).
• Strong familiarity with reading parts catalogs and instructions.

Responsibilities

• Provide excellent service to DIY customers in-store and over the phone.
• Achieve sales goals for the store.
• Assist with inventory processes and maintain store cleanliness.

Skills

Customer service

Automotive system knowledge

Parts lookup skills

Sales ability

Organizational skills

Education

Valid driver's license

ASE Certification Preferred

Tools

Microsoft Word

Microsoft Excel

Job description

A leading automotive retail company in Charlotte is seeking a Retail Parts Pro to provide exceptional service for DIY customers. This full-time position entails achieving sales goals, managing inventory processes, and maintaining high standards of store appearance. The ideal candidate will have 3-5 years of automotive parts experience, strong communication skills, and proficiency in Microsoft Office. ASE Certification is preferred but not required. This role offers a dynamic work environment with opportunities for professional growth.