Automotive Parts Pro - DIY Service & Sourcing Expert

Advance Auto Parts; Charlotte (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading automotive parts retailer in Charlotte, North Carolina is seeking a full-time Retail Parts Pro. This role requires advanced automotive system knowledge and strong sales skills. You will support DIY customers with part sourcing, installations, and troubleshooting. Ideal candidates have 3-5 years of automotive parts experience and must be able to provide exceptional customer service while achieving sales goals.

Qualifications

• 3-5 years of prior automotive parts experience required.
• Proven sales ability with experience in fulfilling customer transactions.
• Ability to read and interpret documents such as safety rules and operating instructions.

Responsibilities

• Provide friendly customer service for DIY customers.
• Manage DIY services including installations and testing.
• Achieve personal and store sales goals.

Skills

Automotive system knowledge

Parts lookup skills

Customer communication

Sales ability

Organizational skills

Education

Valid driver's license

ASE Certification (Preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

A leading automotive parts retailer in Charlotte, North Carolina is seeking a full-time Retail Parts Pro. This role requires advanced automotive system knowledge and strong sales skills. You will support DIY customers with part sourcing, installations, and troubleshooting. Ideal candidates have 3-5 years of automotive parts experience and must be able to provide exceptional customer service while achieving sales goals.