Automotive Parts Pro: DIY Expert & Service Support

Advance Auto Parts Inc.; United States; On-site; USD 36,000 - 52,000; Full time

Job summary

Advance Auto Parts is hiring a Retail Parts Pro to support DIY customers in-store with expert parts knowledge, diagnostics, and project assistance.

You will perform services such as battery installations, wiper replacements, and parts lookups, while maintaining store appearance and safety standards. 3–5 years of auto parts experience and ASE certification preferred; a valid driver’s license may be required.

Qualifications

• 3-5 years of prior automotive parts experience.
• Fluent in English with strong communication and customer service.
• Ability to read parts catalogs and safety instructions.

Responsibilities

• Provide GAS2 selling experience for DIY customers and phone inquiries.
• Achieve personal and store sales and service objectives.
• Perform DIY services including battery installations and wiper replacements.
• Maintain high standards of customer service and store appearance.
• Handle key holder responsibilities (open/close, safety, task assignment).
• Assist in inventory processes and store cleanliness.

Skills

Gas2 selling experience

Customer service

Parts lookup

Inventory systems

Diagnostics equipment operation

Communication skills

MS Office (Excel/Word)

Education

ASE certification preferred

Valid driver's license

Tools

POS system

Parts lookup system

Diagnostic testing equipment

Inventory management software

Job description

Advance Auto Parts is hiring a Retail Parts Pro to support DIY customers in-store with expert parts knowledge, diagnostics, and project assistance.

You will perform services such as battery installations, wiper replacements, and parts lookups, while maintaining store appearance and safety standards. 3–5 years of auto parts experience and ASE certification preferred; a valid driver’s license may be required.