Automotive Parts Pro: DIY Expert & Customer Solutions

Advance Stores Company Inc (500); United States; In loco; USD 15.000 - 21.000; Tempo pieno

Descrizione del lavoro

Advance Auto Parts is seeking a Retail Parts Pro to provide expert parts knowledge and DIY service, including battery installs and diagnostic assistance, to customers in-store and over the phone.

The role requires automotive systems knowledge, strong communication, and the ability to source parts from multiple channels; ASE certification is preferred, and full-time availability including some weekends.

Competenze

• 3-5 years of prior automotive parts experience.
• Must have valid driver's license.
• ASE certification preferred, but not required.

Mansioni

• Provide GAS2 selling experience for DIY customer visits and calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs.
• Ensure high standards of customer service and store appearance.
• Assume key holder responsibilities (task assignment, safety, opening/closing).
• Assist in store inventory processes (cycle counts, back stock).
• Maintain store cleanliness (floors, bathrooms, parking lot).
• Operate inventory and lookup systems and POS.

Conoscenze

Automotive knowledge

Diagnostic ability

Customer service

Microsoft Word

Microsoft Excel

POS systems

Organizational skills

Flexible schedule

Formazione

ASE certification preferred

Strumenti

Microsoft Word

Microsoft Excel

POS lookup systems

Descrizione del lavoro

Advance Auto Parts is seeking a Retail Parts Pro to provide expert parts knowledge and DIY service, including battery installs and diagnostic assistance, to customers in-store and over the phone.

The role requires automotive systems knowledge, strong communication, and the ability to source parts from multiple channels; ASE certification is preferred, and full-time availability including some weekends.