Automotive Parts Pro - DIY Expert & Customer Solutions

Advance Stores Company Inc (500); United States; On-site; USD 42,000 - 61,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced DIY functions and deliver expert knowledge of store systems, parts, and automotive diagnostics.

The role emphasizes advanced identification, sourcing from multiple channels, and maintaining accurate inventory and service quality. Candidates should have 3–5 years of automotive parts experience, strong sales ability, and ASE certification (preferred).

Qualifications

• Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.
• 3-5 years of prior automotive parts experience; proven sales ability with past experience in fulfillment of customer transactions

Skills

Automotive systems

English proficiency

Microsoft Office

Organizational skills

Flexible schedule

Education

ASE certification (preferred)

Driver's license (required)

Tools

POS systems

Parts lookup systems

Diagnostic equipment

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced DIY functions and deliver expert knowledge of store systems, parts, and automotive diagnostics.

The role emphasizes advanced identification, sourcing from multiple channels, and maintaining accurate inventory and service quality. Candidates should have 3–5 years of automotive parts experience, strong sales ability, and ASE certification (preferred).