Automotive Parts Expert & Customer Experience Pro

Genuine Parts Company; Cove Inlet (SC); On-site; USD 24,000 - 36,000; Full time

Job summary

Genuine Parts Company, operating under the NAPA brand, seeks a Store Pro to be the primary customer contact in-store. You will provide automotive parts solutions, support retail and wholesale customers, and contribute to store performance through product knowledge and responsive service.

Ideal candidates bring strong communication, a customer-focused mindset, and a willingness to learn automotive systems. This role offers a pathway for growth within the organization and is based in a bustling

Qualifications

• High School Diploma or GED required.
• Strong communication and interpersonal skills.
• Customer-focused mindset with problem-solving abilities.
• Willingness to learn automotive parts and systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Coordinate and dispatch deliveries, pull and prepare orders for customers and drivers.

Skills

Customer service

Communication

Problem-solving

Teamwork

Interpersonal skills

Attention to detail

Education

High School Diploma or GED

Tools

POS systems

Inventory/catalog tools

Job description

Genuine Parts Company, operating under the NAPA brand, seeks a Store Pro to be the primary customer contact in-store. You will provide automotive parts solutions, support retail and wholesale customers, and contribute to store performance through product knowledge and responsive service.

Ideal candidates bring strong communication, a customer-focused mindset, and a willingness to learn automotive systems. This role offers a pathway for growth within the organization and is based in a bustling