Automotive Parts Pro: Customer-Centric Store Specialist

Genuine Parts Company; Batavia (AR); On-site; USD 25,000 - 30,000; Full time

Job summary

Genuine Parts Company in the United States is seeking a Store Pro to be the primary contact for customers in the NAPA retail store. You will provide automotive parts solutions for both retail and wholesale customers, contributing to store performance through product knowledge, responsiveness, and strong customer engagement.

This role offers a solid entry point or growth path within the organization. You will operate POS and inventory/catalog tools, perform general store tasks, and build

Qualifications

• High School Diploma or GED required.
• Valid Driver’s License required.
• Strong communication (verbal and written) and interpersonal skills.
• Customer-focused mindset with strong listening and problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Utilize delivery management systems to coordinate and dispatch deliveries, pull and prepare orders for customers and drivers, and support efficient logistics and fulfillment operations.

Skills

Communication skills

Customer focus

Active listening

Problem solving

Education

High School Diploma or GED

Job description

Genuine Parts Company in the United States is seeking a Store Pro to be the primary contact for customers in the NAPA retail store. You will provide automotive parts solutions for both retail and wholesale customers, contributing to store performance through product knowledge, responsiveness, and strong customer engagement.

This role offers a solid entry point or growth path within the organization. You will operate POS and inventory/catalog tools, perform general store tasks, and build