Automotive Parts & Customer Experience Pro

Genuine Parts Company; Honolulu (HI); Sur place; USD 23 000 - 30 000; Plein temps

Avantages offerts par ce poste

Health Insurance

401(k) match

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Wellness programs

Paternal leave

Résumé du poste

The Store Pro at Genuine Parts Company in Honolulu, Hawaii serves as the primary point of contact for customers in the retail store, representing the NAPA brand and delivering a high-quality customer experience.

This role is responsible for providing automotive parts solutions, supporting both retail and wholesale customers, and contributing to store performance through product knowledge, responsiveness, and customer engagement.

Qualifications

• High School Diploma or GED required.
• Strong verbal and written communication.
• Customer-focused with problem-solving abilities.
• Willingness to learn automotive parts and systems.

Responsabilités

• Provide accurate automotive parts solutions to customers.
• Deliver a consistently engaging customer experience.
• Use product knowledge to assist customers and teammates.
• Operate POS, inventory/catalog tools, and communications devices.
• Maintain energy and customer focus in a fast-paced retail setting.
• Support store operations including transactions and inquiries.
• Build relationships to drive loyalty and repeat business.
• Coordinate deliveries and dispatch orders for customers and drivers.
• Assist with inventory control and stock maintenance.
• Contribute to store performance and efficiency.

Connaissances

Communication

Customer focus

Problem solving

Willingness to learn

Formation

High School Diploma or GED

Outils

POS systems

Inventory/catalog tools

Delivery management systems

Description du poste

The Store Pro at Genuine Parts Company in Honolulu, Hawaii serves as the primary point of contact for customers in the retail store, representing the NAPA brand and delivering a high-quality customer experience.

This role is responsible for providing automotive parts solutions, supporting both retail and wholesale customers, and contributing to store performance through product knowledge, responsiveness, and customer engagement.